How do I return an item?

Please complete the Return Form attached to your shipment packing slip. If you no longer have this form, please contact Customer Service at 800-637-9942 for instructions. Returns must be in original packaging and must be returned within 30 days. All returns must be returned in full form and original packaging to receive full credit. You will be responsible to return shipping unless there is a defect or picking error.

Send Returns To:

Time/system USA Inc.
Returns Dept.
165 Front St
1st Fl, Bld C
Chicopee, MA 01013
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