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International Shipping
Do you ship to my country?
  Please call us at 1-413-737-8117 for all orders outside of the US or Canada
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
  All items in unused and brand new condition may be returned for a full refund excluding shipping and handling within 30 days of purchase. Items damaged during shipping will be replaced, call 1-800-637-9942 to arrange for return shipping. Items that have been used or damaged after receipt may not be returned.

Annual subscriptions may be cancelled any time prior to the first annual shipment (usually mid-September). Subscriptions may not be cancelled after the first shipment, however, they may be transferred to another user.

Please see our Terms & Conditions for additional details regarding our return policy.

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